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Policies

Blonde & Burl Wood Co. Policies and Disclaimers


Thing to consider when purchasing...

Each Blonde & Burl Wood Co. piece is made by hand, one at a time. Every piece of wood and each pour of resin holds its very own characteristics meaning no two pieces will ever be truly duplicated or match exactly. We believe this is what makes these pieces fun and you can be sure your purchases are one of a kind. With each handmade piece we do our best to eliminate tiny flaws, like bubbles and scratches, but the reality is not everything can be crafted to absolute perfection. Please consider this and  remember to embrace life’s tiny imperfections when purchasing your Blonde & Burl Wood Co. items. 

 

Policies to be aware of...

When purchasing from Blonde & Burl Wood Co., please allow 3-5 business days for your order to be processed and fulfilled. 

Shipping via USPS Priority Mail is our preferred method of shipping. Flat rate of $4.99 can be added to you order and covers both shipping and handling of your purchase. Once shipped, Priority Mail via USPS gives an estimated delivery time of 2-3 business days. Should you encounter any issues during shipping, please contact us ASAP at jess@blondeandburlwoodco.com.

Returns and cancellations will not be accepted for Blonde & Burl Wood Co. purchases. However, should you receive your item damaged, please contact us within 3 business days of receipt at jess@blondeandburlwoodco.com

For any issues, please contact us with your concerns at jess@blondeandburlwoodco.com. Instagram messages regarding damage issues and exchanges will not be accepted.

Policies can be updated at any time without notice.